Shipping policy

STORE PICKUP

  • Orders can be picked up Monday - Saturday, from 8am - 5pm. An email will be sent when your order is ready for pickup. Once the order has been shipped, it's no longer eligible for cancellation.
  • When your order is ready for delivery, you will receive an email and SMS with real-time tracking information.

FOR ORDERS WITHIN METRO MANILA

  • Order placed from 8am - 4pm will be delivered on the same day. After 4pm, all orders will be delivered on the next day.

FOR ORDERS OUTSIDE METRO MANILA

  • We will not be able to provide the exact shipping time since this depends on the couriers. The estimated time frame for the different areas are:
     - 6 to 8 days for Luzon
     - 8 to 10 days for Visayas and Mindanao if the shipment is via air, 14 to 15 days if shipped via sea (items with battery and liquid content will be shipped via sea)